Insurance Customer Service Specialist

Dan Olson - State Farm Agent; Monticello (MN); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Bonus

Company parties

Competitive salary

Free snacks

Paid time off

Job summary

Dan Olson - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and assist with policy information and updates in a fast-paced agency environment.

You will resolve customer inquiries, coordinate with agency team members, and help community members with insurance needs while aiming for growth opportunities through collaborative sales-minded effort.

Qualifications

• Clear communication with customers and team members.
• Ability to manage multiple tasks with accuracy.
• Experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Dan Olson - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and assist with policy information and updates in a fast-paced agency environment.

You will resolve customer inquiries, coordinate with agency team members, and help community members with insurance needs while aiming for growth opportunities through collaborative sales-minded effort.