Insurance Customer Service & Policy Support

Dan Ray - State Farm Agent; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Dan Ray - State Farm Agent in Chicago, IL is looking for a Customer Service Representative. This role involves generating exceptional client experiences and supporting a successful insurance agency. You will handle customer inquiries, assist with policy changes, and ensure satisfaction.

Ideal candidates will demonstrate strong communication skills, attention to detail, and a customer-focused mindset. The position offers opportunities for advancement and a supportive work environment.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking abilities

Previous customer service experience

Job description

Dan Ray - State Farm Agent in Chicago, IL is looking for a Customer Service Representative. This role involves generating exceptional client experiences and supporting a successful insurance agency. You will handle customer inquiries, assist with policy changes, and ensure satisfaction.

Ideal candidates will demonstrate strong communication skills, attention to detail, and a customer-focused mindset. The position offers opportunities for advancement and a supportive work environment.