Customer Experience Specialist

State Farm; Minnetonka (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus

Paid time off

Job summary

John Erlandson - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to clients and support the growth of the insurance business. You will handle inquiries, maintain records, and coordinate with team members to anticipate community needs.

Ideal candidates are dedicated to customer service, possess strong communication and interpersonal skills, and can multitask in a fast-paced environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Job description

John Erlandson - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to clients and support the growth of the insurance business. You will handle inquiries, maintain records, and coordinate with team members to anticipate community needs.

Ideal candidates are dedicated to customer service, possess strong communication and interpersonal skills, and can multitask in a fast-paced environment.