Insurance Customer Service Specialist

State Farm Agent; City of Binghamton (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Life Insurance

License Reimbursement

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Kris Yelverton - State Farm Agent is seeking a Customer Service Representative to support an insurance and financial services office in Vestal. You will handle customer inquiries, provide policy information, assist with changes, and coordinate with the team to meet community needs.

Paid time off, health/dental/vision, life insurance, and advancement opportunities are offered, with a performance-based bonus. This role emphasizes service quality and community engagement for career growth.

Qualifications

• Clear communication and strong interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Kris Yelverton - State Farm Agent is seeking a Customer Service Representative to support an insurance and financial services office in Vestal. You will handle customer inquiries, provide policy information, assist with changes, and coordinate with the team to meet community needs.

Paid time off, health/dental/vision, life insurance, and advancement opportunities are offered, with a performance-based bonus. This role emphasizes service quality and community engagement for career growth.