Insurance Customer Service & Sales Specialist

American Family Insurance; Liberty (MO); On-site; USD 30,000 - 50,000; Part time

Job summary

American Family Insurance is seeking a Customer Service & Sales Representative for an on-site role in Liberty, MO. This position can be part-time or full-time and involves handling inquiries, assisting customers with insurance policies, processing policy changes, and supporting sales initiatives to meet team goals.

The role requires strong customer service, communication, and organizational skills, with familiarity with CRM tools and documentation processes.

Qualifications

• Strong customer service and communication skills.
• Proven ability to identify customer needs and promote products.
• Excellent administrative and organizational abilities.
• Familiarity with CRM tools and documentation processes.

Responsibilities

• Handle inquiries and assist customers with policies.
• Process policy changes and manage customer accounts.
• Respond to claims inquiries and support sales initiatives.
• Collaborate with team to meet sales goals.

Skills

Customer Service

Sales & Relationship Management

Administrative Skills

CRM & Tech Proficiency

Self-Motivation & Teamwork

Insurance Knowledge

Education

High School Diploma or GED

Tools

CRM Systems

Documentation Software

Job description

American Family Insurance is seeking a Customer Service & Sales Representative for an on-site role in Liberty, MO. This position can be part-time or full-time and involves handling inquiries, assisting customers with insurance policies, processing policy changes, and supporting sales initiatives to meet team goals.

The role requires strong customer service, communication, and organizational skills, with familiarity with CRM tools and documentation processes.