Insurance Customer Service Representative

The Juris Agency; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Job summary

The Juris Agency, an Allstate agency, seeks a Licensed Customer Service Representative to join a fast-paced, team-oriented environment in Florida. Location options include Royal Palm Beach or Jupiter, and the role focuses on delivering exceptional client experiences and supporting a growing book of business.

Required Florida 2-20 or 4-40 license, 2+ years in P&C insurance or related customer service, and strong communication skills. Competitive base and performance bonuses offered.

Qualifications

• Florida 2-20 or 4-40 license is required.
• 2+ years in insurance or customer service (P&C preferred).
• Strong verbal and written communication skills.

Responsibilities

• Provide outstanding service and support to policyholders.
• Manage daily client inquiries, policy changes, billing questions, and documentation.
• Collaborate with sales team to ensure client satisfaction and long-term retention.
• Stay up to date with product knowledge and regulatory compliance.

Skills

Florida license 2-20/4-40

P&C insurance experience

Strong communication skills

Job description

Job Description

Position: Licensed Customer Service Representative

Location: Royal Palm Beach or Jupiter, FL

License Required: Florida 2-20 or 4-40 License

Experience Preferred: 2+ years in P&C Insurance (Allstate experience preferred but not required)

Join a Winning Team

Are you a licensed insurance professional who thrives on helping others and enjoys a fast-paced, team-oriented environment?

Our Allstate agency is looking for a driven and personable Licensed Customer Service Representative to deliver exceptional client experiences, retain loyal policyholders, and support our growing book of business.

Why Join Us

• Family-oriented agency with a strong local reputation
• Supportive leadership and ongoing professional development
• Positive, collaborative team culture
• Clear path for growth within a high-performing agency
• Stable role with performance-based incentives

Compensation & Earnings Potential

• Salary Range: $50,000 – $65,000 total compensation (base + bonuses)
• Base Salary: $45,000 – $55,000 (based on experience)
• Performance Bonuses: Typically $5,000 – $10,000 annually based on retention, service quality, and account growth
• Experienced Representatives: Higher earning potential based on tenure and performance

Compensation includes base salary + performance bonuses (this is a service-focused role with limited sales expectations).

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan

Responsibilities

• Valid Florida 2-20 or 4-40 P&C License
• 2+ years of experience in insurance or customer service preferred
• Strong verbal and written communication skills
• Detail-oriented, organized, and tech-savvy
• A positive attitude and a genuine desire to help others

Requirements

• Provide outstanding service and support to policyholders
• Manage daily client inquiries, policy changes, billing questions, and documentation
• Work closely with the sales team to ensure client satisfaction and long-term retention
• Stay up to date with product knowledge and compliance