Insurance Customer Service Rep - License Paid & Flexible Schedule

State Farm Agent; Harrisburg (Dauphin County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License Paid by Agency

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Brenda Wagner - State Farm Agent in Harrisburg, PA is seeking a Customer Service Representative to deliver exceptional customer experiences, resolve policy inquiries, process changes, and support the growth of a busy insurance agency. You will work closely with other agency team members and engage with community members to anticipate needs and provide helpful solutions.

The role emphasizes clear communication, attention to detail, and a customer‑driven mindset. Bilingual Spanish is preferred.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Bilingual Spanish

Customer service experience

Job description

Brenda Wagner - State Farm Agent in Harrisburg, PA is seeking a Customer Service Representative to deliver exceptional customer experiences, resolve policy inquiries, process changes, and support the growth of a busy insurance agency. You will work closely with other agency team members and engage with community members to anticipate needs and provide helpful solutions.

The role emphasizes clear communication, attention to detail, and a customer‑driven mindset. Bilingual Spanish is preferred.