Insurance Customer Care Specialist | Flexible Schedule

Rene Hawkins - State Farm Agent; Gardena (CA); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Rene Hawkins - State Farm Agent in Gardena, CA is seeking a Customer Service Representative to deliver exceptional service and support the growth of the agency. You will handle inquiries, assist with policy changes, and help customers navigate claims while maintaining precise records.

The role emphasizes customer focus, attention to detail, and teamwork with the agency staff. Bilingual Spanish is a plus; there are opportunities for advancement and a development-focused environment.

Qualifications

• Excellent communication and interpersonal skills.
• Able to multitask in a fast-paced environment.
• Customer service experience preferred to support clients.
• Bilingual Spanish preferred for broader community outreach.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Description du poste

Rene Hawkins - State Farm Agent in Gardena, CA is seeking a Customer Service Representative to deliver exceptional service and support the growth of the agency. You will handle inquiries, assist with policy changes, and help customers navigate claims while maintaining precise records.

The role emphasizes customer focus, attention to detail, and teamwork with the agency staff. Bilingual Spanish is a plus; there are opportunities for advancement and a development-focused environment.