Account Associate: Client Care & Growth Specialist

State Farm Agent; Harrisburg (Dauphin County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Brenda Wagner - State Farm Agent in Harrisburg, PA is seeking an Account Associate to support daily operations, grow the agency through strong customer relations, and act as a liaison between client needs and agency departments.

You will manage customer accounts, assist with policy changes, process claims, coordinate with underwriters, and promote relevant products and services to improve lives in the community. Bilingual Spanish is a plus.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Bilingual Spanish

Job description

Brenda Wagner - State Farm Agent in Harrisburg, PA is seeking an Account Associate to support daily operations, grow the agency through strong customer relations, and act as a liaison between client needs and agency departments.

You will manage customer accounts, assist with policy changes, process claims, coordinate with underwriters, and promote relevant products and services to improve lives in the community. Bilingual Spanish is a plus.