Insurance Customer Service Rep — Flexible Schedule & Growth

jacob weston - State Farm Agent; Washington (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

jacob weston - State Farm Agent in Washington, Illinois, is seeking a Customer Service Representative to enhance client experiences and support agency growth. The role requires strong communication skills and attention to detail while managing customer inquiries, processing claims, and facilitating policy changes.

The ideal candidate is customer-focused and empathetic, with opportunities for internal advancement. Responsibilities include answering policy questions and maintaining customer records. A competitive salary and various benefits are offered.

Qualifications

• Proven customer service experience is preferred.
• Ability to handle detailed-oriented tasks and multitasking.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

jacob weston - State Farm Agent in Washington, Illinois, is seeking a Customer Service Representative to enhance client experiences and support agency growth. The role requires strong communication skills and attention to detail while managing customer inquiries, processing claims, and facilitating policy changes.

The ideal candidate is customer-focused and empathetic, with opportunities for internal advancement. Responsibilities include answering policy questions and maintaining customer records. A competitive salary and various benefits are offered.