Customer Service Advocate: Flexible Schedule & Growth

Loc Vo; Chicago (IL); On-site; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Chicago is seeking a Customer Service Representative - State Farm Agent Team Member to enhance customer experiences and support agency growth. The role involves answering inquiries, assisting with policy changes, and processing insurance claims, requiring excellent communication skills. Join a positive, close-knit team that offers opportunities for personal and professional growth while providing benefits like a flexible schedule and health insurance.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Customer service experience

Job description

An insurance agency in Chicago is seeking a Customer Service Representative - State Farm Agent Team Member to enhance customer experiences and support agency growth. The role involves answering inquiries, assisting with policy changes, and processing insurance claims, requiring excellent communication skills. Join a positive, close-knit team that offers opportunities for personal and professional growth while providing benefits like a flexible schedule and health insurance.