Insurance Customer Service Rep – Flexible Schedule & Growth

Mark Murphy - State Farm Agent; Batavia (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mark Murphy - State Farm Agent in Batavia, Illinois, is seeking a Customer Service Representative to deliver exceptional customer experiences. You'll respond to inquiries, assist with policy changes, and ensure accurate record-keeping while working in a supportive environment.

The ideal candidate will possess strong communication skills, attention to detail, and a passion for helping others. Opportunities for internal growth and development are encouraged within the agency.

Qualifications

• Excellent communication and interpersonal skills are crucial for customer satisfaction.
• Ability to manage multiple tasks effectively and maintain attention to detail.
• Previous experience in a customer service role is preferred.
• Bilingual skills, particularly in Spanish, are an asset.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Mark Murphy - State Farm Agent in Batavia, Illinois, is seeking a Customer Service Representative to deliver exceptional customer experiences. You'll respond to inquiries, assist with policy changes, and ensure accurate record-keeping while working in a supportive environment.

The ideal candidate will possess strong communication skills, attention to detail, and a passion for helping others. Opportunities for internal growth and development are encouraged within the agency.