Insurance Customer Service Rep – Flexible Hours & Growth

Jennifer West - State Farm Agent; Wilkes-Barre (Luzerne County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hourly Plus Commission

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jennifer West - State Farm Agent in Wilkes-Barre is looking for a Customer Service Representative - State Farm Agent Team Member. This role focuses on enhancing customer experiences and supporting community needs.

As a vital member of the team, you will answer inquiries, assist with policy changes, and process claims. Strong communication skills and a detail-oriented mindset are essential. This position offers growth opportunities and a flexible schedule.

Qualifications

• Previous experience in customer service is preferred.
• Strong communication and interpersonal skills are required.
• Detail-oriented with the ability to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Previous customer service experience

Job description

Jennifer West - State Farm Agent in Wilkes-Barre is looking for a Customer Service Representative - State Farm Agent Team Member. This role focuses on enhancing customer experiences and supporting community needs.

As a vital member of the team, you will answer inquiries, assist with policy changes, and process claims. Strong communication skills and a detail-oriented mindset are essential. This position offers growth opportunities and a flexible schedule.