Customer Care Specialist - Flexible Schedule & Advancement

Pfeifer Ins and Fin Svcs, Inc.; Washington (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Pfeifer Ins and Fin Svcs, Inc. in Washington, Illinois is looking for a Customer Service Representative - State Farm Agent Team Member. This role focuses on enhancing customer experiences by answering inquiries, assisting with policy changes, and processing insurance claims. The ideal candidate will possess strong communication skills and a detail-oriented approach. We offer a competitive salary, benefits like 401(k), and opportunities for advancement in a supportive environment.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Pfeifer Ins and Fin Svcs, Inc. in Washington, Illinois is looking for a Customer Service Representative - State Farm Agent Team Member. This role focuses on enhancing customer experiences by answering inquiries, assisting with policy changes, and processing insurance claims. The ideal candidate will possess strong communication skills and a detail-oriented approach. We offer a competitive salary, benefits like 401(k), and opportunities for advancement in a supportive environment.