Insurance Customer Service Rep

Express Employment International; Auburn (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading staffing company as an Insurance Customer Service Representative in Auburn, AL, where you'll assist clients with insurance needs, from policy explanation to claims filing. This full-time position offers a competitive hourly wage and the opportunity to leverage your interpersonal and sales skills in a dynamic environment.

Qualifications

• Extensive knowledge of various insurance products and policies.
• Two years of related experience preferred.

Responsibilities

• Contact prospective clients about insurance products and policies.
• Assist clients with filing insurance claims.
• Build customized insurance policies to meet clients' needs.

Skills

Interpersonal skills

Sales skills

Communication skills

Knowledge of insurance products

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

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This position is working for a client in Auburn, AL. You will be responsible for making outbound calls and helping with administration needs. You will need to interview before starting!

Job Summary

The Insurance Customer Service Representative

Monday - Friday, 8am - 5pm CST

$15 - $20 per hour

Duties/Responsibilities

• Contacts prospective clients about insurance products and policies.
• Meets with potential clients to discuss adequacy of existing insurance coverage and related financial resources.
• Explains various insurance policies and products to potential and existing clients; guides clients in selecting coverage to best meet their needs.
• Suggests modifications and updates to clients existing insurance policies.
• Builds customized insurance policies and packages to meet clients needs.
• Processes insurance policy renewals.
• Assists clients with filing insurance claims.
• Maintains print and electronic records and files as required.
• Performs other related duties as assigned.
  
  

Required Skills/Abilities

• Extensive knowledge of various insurance products and policies.
• Ability to determine best insurance policy for individual clients.
• Excellent interpersonal and sales skills.
• Ability to identify and contact prospective clients.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
  
  

Education And Experience

• High school diploma or equivalent required; Bachelors degree preferred.
• Two years of related experience preferred.
  
  

#2921

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Staffing and Recruiting

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