Remote Insurance Customer Service Representative (Unlicensed)

Talentify.io; United States; Remote; USD 26,000 - 56,000; Full time

Job summary

A leading company in Business Process Outsourcing seeks a Remote Insurance Customer Service Representative. This entry-level position involves handling customer inquiries and providing assistance via inbound and outbound interactions. The role offers comprehensive benefits, including medical coverage and opportunities for bonuses and career advancement.

Benefits

Comprehensive medical, dental, and vision coverage

Paid training

Cash bonuses and prizes

Significant advancement opportunities

Qualifications

• 18 years or older; high school diploma required.
• Excellent organization, written, and oral communication skills.
• Ability to type swiftly (20+ words per minute).

Responsibilities

• Handle inbound and outbound customer interactions in a courteous manner.
• Document and process customer orders accurately.

Skills

Organizational skills

Communication skills

Typing skills

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Remote Insurance Customer Service Representative (Unlicensed)

Remote Insurance Customer Service Representative (Unlicensed)

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Employer Industry: Business Process Outsourcing (BPO)

Why Consider This Job Opportunity

• Starting compensation is based on experience with opportunities for bonuses and rewards.
• Participate in daily, weekly, and monthly contests that include cash bonuses and prizes.
• Comprehensive medical, dental, and vision coverage available after 90 days of employment.
• Significant advancement opportunities within the organization, including roles in supervision and management.
• Enjoy a fun, engaging work environment with a casual dress code.
• Paid training provided to help you develop new skills while earning a paycheck.
  
  

What To Expect (Job Responsibilities)

• Handle inbound and outbound customer interactions in a courteous and professional manner.
• Utilize training and knowledge to accurately answer customer inquiries and sell appropriate products and services.
• Listen to customers to understand their needs and resolve issues effectively.
• Research systems to find missing information and coordinate with other departments as needed.
• Document and process customer orders accurately in the relevant systems.
  
  

What Is Required (Qualifications)

• Must be 18 years of age or older.
• High school diploma or equivalent.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
  
  

How To Stand Out (Preferred Qualifications)

• One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment.
  
  

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #TrainingProvided

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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