Insurance Customer Service Pro — Growth, Bonuses & PTO

Luis Yu - State Farm Agent; El Paso (TX); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Parental leave

Job summary

Luis Yu - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences for policyholders in El Paso, Texas. You will assist with inquiries, policy changes, and claims while supporting the agency team and community needs.

Join a driven team focused on customer care, accuracy, and growth opportunities within the agency. This role emphasizes empathy, attention to detail, and a proactive service mindset.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Job description

Luis Yu - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences for policyholders in El Paso, Texas. You will assist with inquiries, policy changes, and claims while supporting the agency team and community needs.

Join a driven team focused on customer care, accuracy, and growth opportunities within the agency. This role emphasizes empathy, attention to detail, and a proactive service mindset.