Insurance Customer Care Pro - Flexible Schedule & Growth

State Farm Agent; Laredo (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Laredo, TX seeks a Customer Service Representative to deliver exceptional experiences, answer inquiries, assist with policy changes, and process claims. You will coordinate with the agency team and anticipate community needs, helping customers manage risks and realize their dreams.

This role emphasizes customer focus, detail orientation, and a collaborative mindset. We offer flexible scheduling, license reimbursement, 401(k), paid time off, and development opportunities, with

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitask

Customer service experience

Job description

State Farm Agent in Laredo, TX seeks a Customer Service Representative to deliver exceptional experiences, answer inquiries, assist with policy changes, and process claims. You will coordinate with the agency team and anticipate community needs, helping customers manage risks and realize their dreams.

This role emphasizes customer focus, detail orientation, and a collaborative mindset. We offer flexible scheduling, license reimbursement, 401(k), paid time off, and development opportunities, with