Customer Relations & Insurance Support Specialist | Flexible Schedule

State Farm Agent; El Paso (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hourly pay PLUS commission

Retirement benefits

Health stipend

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Team Member in El Paso, TX is seeking a Customer Relations Representative to deliver exceptional service and support the growth of the agency. You will handle inquiries, coordinate with team members, and anticipate the needs of the community you serve.

We look for an empathetic, customer-focused individual with a drive for internal growth and sales-minded candidates. Training and development are available.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Licenses preferred: Property/Casualty and Life/Health.
• Prior State Farm experience preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem solving

Customer service experience

Education

Property/Casualty license

Life/Health license

Job description

State Farm Agent Team Member in El Paso, TX is seeking a Customer Relations Representative to deliver exceptional service and support the growth of the agency. You will handle inquiries, coordinate with team members, and anticipate the needs of the community you serve.

We look for an empathetic, customer-focused individual with a drive for internal growth and sales-minded candidates. Training and development are available.