Customer Experience Pro - Insurance & Financial Services

Robert Truax - State Farm Agent; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Job summary

Robert Truax - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance business in El Paso, TX.

You will engage with the public, manage inquiries, and coordinate with the agent team to anticipate community needs and provide accurate records of interactions. This on-site role emphasizes detail, responsiveness, and friendly service.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Robert Truax - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance business in El Paso, TX.

You will engage with the public, manage inquiries, and coordinate with the agent team to anticipate community needs and provide accurate records of interactions. This on-site role emphasizes detail, responsiveness, and friendly service.