Customer Service Representative - State Farm Agent Team Member

Luis Yu - State Farm Agent; El Paso (TX); Presencial; USD 30 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Parental leave

Resumo da oferta

Luis Yu - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences for policyholders in El Paso, Texas. You will assist with inquiries, policy changes, and claims while supporting the agency team and community needs.

Join a driven team focused on customer care, accuracy, and growth opportunities within the agency. This role emphasizes empathy, attention to detail, and a proactive service mindset.

Qualificações

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conhecimentos

Communication

Interpersonal skills

Detail-oriented

Descrição da oferta de emprego

Benefits:

• 401(k)


• 401(k) matching


• Bonus based on performance


• Opportunity for advancement


• Paid time off


• Training & development


• Parental leave

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Luis Yu - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.