Insurance Customer Service Manager (Flexible Schedule)

Josh Chase - State Farm Agent; Lafayette (CO); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Josh Chase - State Farm Agent seeks a Customer Service Manager to help our agency achieve its goals by implementing and supporting office policies and ensuring excellent customer experiences. This role emphasizes organization, collaboration, and proactive problem solving.

You will build relationships, provide prompt service, educate clients on insurance options, and help maintain a well-run office that supports growth and community service.

Qualifications

• Excellent communication skills - written, verbal, and listening.
• Highly organized and detail-oriented.
• Proactive in problem-solving.
• Able to work in and manage a team environment.
• Experience in Windows computer applications.
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment.
• Property and Casualty License.
• Life and Health License.

Responsabilités

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

Connaissances

Excellent communication

Highly organized

Proactive problem-solving

Team leadership

Coordinate & collaboration

Adaptability

Fast-paced environment

Formation

Property & Casualty License

Life & Health License

Outils

Windows applications

Description du poste

Josh Chase - State Farm Agent seeks a Customer Service Manager to help our agency achieve its goals by implementing and supporting office policies and ensuring excellent customer experiences. This role emphasizes organization, collaboration, and proactive problem solving.

You will build relationships, provide prompt service, educate clients on insurance options, and help maintain a well-run office that supports growth and community service.