Customer Care Advocate — Flexible Schedule & Growth

Joshua Bradburn - State Farm Agent; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Joshua Bradburn - State Farm Agent is seeking a friendly Customer Service Representative to join our close-knit four-person team. You will greet clients, answer inquiries about policies, assist with changes, and support daily operations in a community-focused office.

This role rewards attention to detail and strong communication, with the ability to multitask across assignments. Bilingual Spanish is a plus, and we offer flexible scheduling, performance bonuses, license reimbursement, paid time

Qualifications

• Communication and interpersonal skills required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Customer service experience

Bilingual Spanish

Job description

Joshua Bradburn - State Farm Agent is seeking a friendly Customer Service Representative to join our close-knit four-person team. You will greet clients, answer inquiries about policies, assist with changes, and support daily operations in a community-focused office.

This role rewards attention to detail and strong communication, with the ability to multitask across assignments. Bilingual Spanish is a plus, and we offer flexible scheduling, performance bonuses, license reimbursement, paid time