Insurance Customer Relations Specialist

Travishesser

Manchester (MO)

On-site

USD 40,000 - 50,000

Full time

2 days ago
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Benefits offered by this job

Salary plus commission/bonus
Paid time off (vacation and personal/s
sick days
Growth potential/Advancement within my

Job summary

State Farm Agent Team Member is seeking a Customer Relations Representative to build relationships, educate clients on insurance options, and deliver proactive service. You will respond to inquiries, assist with policy changes, and support daily agency operations in a customer-first environment.

The role includes outbound calling, licensing requirements (Property & Casualty and Life/Health), and a commission/bonus compensation structure with paid time off and growth opportunities within the

Qualifications

  • Interest in marketing products and services based on customer needs.
  • Excellent written and verbal communication.
  • Enthusiasm for insurance and financial products.
  • Self-motivated and detail oriented.
  • Able to work in a team and multi-task.

Responsibilities

  • Establish customer relationships and follow up as needed.
  • Provide prompt, accurate, friendly service for inquiries on insurance availability, coverages, policy changes, transfers, claims, and billing.
  • Educate customers about insurance options using a needs-based review process.

Skills

Excellent communication
Self-motivation
Attention to detail
Problem solving
Customer service
Teamwork
Multitasking
Customer relations

Education

Property and Casualty license
Life and Health license

Job description

State Farm Agent Team Member is seeking a Customer Relations Representative to build relationships, educate clients on insurance options, and deliver proactive service. You will respond to inquiries, assist with policy changes, and support daily agency operations in a customer-first environment.

The role includes outbound calling, licensing requirements (Property & Casualty and Life/Health), and a commission/bonus compensation structure with paid time off and growth opportunities within the

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