Insurance Customer Relations Specialist – Team Member

State-Farm-319b4913; Lakewood (CO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/s

Personal/sick days

Job summary

State Farm Agent Team Member in Colorado is seeking a Customer Relations Representative to join their office. You will build relationships with customers, respond to inquiries about Auto, Home, Life insurance, and financial services, and help guide clients through available options with empathy and clarity.

We value a motivated self-starter who thrives in a fast-paced setting, with strong communication and organizational skills.

Qualifications

• Sales experience in various sales channels (retail, outside/inside sales, or telemarketing).
• Interest in marketing products and services based on customer needs.
• Excellent written, verbal and listening communication skills.
• People-oriented and customer-focused.
• Strong organizational skills.
• Detail oriented.
• Ability to work in a team environment.
• Current Property and Casualty license.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Sales experience

Communication skills

People-oriented

Organizational skills

Attention to detail

Team player

Property and Casualty license

Job description

State Farm Agent Team Member in Colorado is seeking a Customer Relations Representative to join their office. You will build relationships with customers, respond to inquiries about Auto, Home, Life insurance, and financial services, and help guide clients through available options with empathy and clarity.

We value a motivated self-starter who thrives in a fast-paced setting, with strong communication and organizational skills.