Insurance Customer Care & Growth Specialist

SupportFinity™; Williamsburg Township (OH); On-site; USD 21,000 - 41,000; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Hourly pay plus commission/bonus

Health benefits

Paid time off (vacation and personal/s

Sick days

Flexible hours

Valuable experience

Growth potential/Opportunity for ADV

Job summary

State Farm Agent in Williamsburg is seeking a Customer Relations Representative to join their team. This role focuses on building relationships, delivering value-based conversations, and providing a remarkable customer experience in a fast-paced environment.

You will establish client relationships, respond to inquiries about insurance options, and assist with policy changes, billing, and claims. Licenses for Property & Casualty and Life/Health must be obtainable, with a strong emphasis on

Qualifications

• Excellent interpersonal and communication skills are required.
• Proactive problem solving and ability to work in a team.
• Organizational and multi-tasking abilities are essential.
• Ability to assess customer needs and conduct effective interviews.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance, coverages, changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Problem solving

Teamwork

Multi-tasking

Assess customer needs

Relate to customers

Education

Associate's degree or higher preferred

Job description

State Farm Agent in Williamsburg is seeking a Customer Relations Representative to join their team. This role focuses on building relationships, delivering value-based conversations, and providing a remarkable customer experience in a fast-paced environment.

You will establish client relationships, respond to inquiries about insurance options, and assist with policy changes, billing, and claims. Licenses for Property & Casualty and Life/Health must be obtainable, with a strong emphasis on