Insurance & Customer Relations Specialist

Katie Tobias - State Farm Agent; Alma (MI); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Katie Tobias - State Farm Agent in Alma, MI is seeking a motivated teammate to deliver exceptional customer service and protect clients through personalized insurance plans. The role supports office operations, helps build relationships with new and existing customers, and promotes community presence with a focus on integrity and dependable guidance.

The ideal candidate is organized, comfortable in a fast-paced environment, and capable of licensing for state requirements while contributing to a

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced environment

Customer service experience

Job description

Katie Tobias - State Farm Agent in Alma, MI is seeking a motivated teammate to deliver exceptional customer service and protect clients through personalized insurance plans. The role supports office operations, helps build relationships with new and existing customers, and promotes community presence with a focus on integrity and dependable guidance.

The ideal candidate is organized, comfortable in a fast-paced environment, and capable of licensing for state requirements while contributing to a