Insurance Account Associate: Customer Growth & Claims

Katie Martin - State Farm Agent; Bellbrook (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunities for advancement

Paid time off

Training & development

Job summary

Katie Martin - State Farm Agent is seeking an Account Associate who will be essential to daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, while promoting relevant products and services.

Our agency offers health benefits, a 401(k), PTO, paid holidays, your birthday off, and opportunities for bonuses and advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Katie Martin - State Farm Agent is seeking an Account Associate who will be essential to daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, while promoting relevant products and services.

Our agency offers health benefits, a 401(k), PTO, paid holidays, your birthday off, and opportunities for bonuses and advancement.