Customer Service Pro with Growth & Benefits

Katie Tobias - State Farm Agent; Alma (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Katie Tobias - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences and support a growing insurance business.

You will build relationships, answer inquiries, coordinate with the agent team, and help Alma residents with their coverage needs.

We offer a flexible schedule, health insurance, licensing reimbursement, performance bonuses, and advancement opportunities in a supportive, family‑oriented environment.

Qualifications

• Dedicated to customer service and helping people.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Job description

Katie Tobias - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences and support a growing insurance business.

You will build relationships, answer inquiries, coordinate with the agent team, and help Alma residents with their coverage needs.

We offer a flexible schedule, health insurance, licensing reimbursement, performance bonuses, and advancement opportunities in a supportive, family‑oriented environment.