Insurance Customer Care Specialist — Growth & Support

Katieyount; California; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Paid time off

Training & development

Vision insurance

Job summary

Katieyount is hiring a Customer Service Representative to join the State Farm Agent Team. This role focuses on generating exceptional customer experiences and requires strong communication and interpersonal skills.

The ideal candidate will assist with inquiries, process claims, maintain records, and have a preference for previous customer service experience. We support growth opportunities for driven team members within our insurance agency.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Katieyount is hiring a Customer Service Representative to join the State Farm Agent Team. This role focuses on generating exceptional customer experiences and requires strong communication and interpersonal skills.

The ideal candidate will assist with inquiries, process claims, maintain records, and have a preference for previous customer service experience. We support growth opportunities for driven team members within our insurance agency.