Multi-Line Representative - State Farm Agent Team Member

Katie Tobias - State Farm Agent; Alma (MI); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Katie Tobias - State Farm Agent in Alma, MI is seeking a motivated teammate to deliver exceptional customer service and protect clients through personalized insurance plans. The role supports office operations, helps build relationships with new and existing customers, and promotes community presence with a focus on integrity and dependable guidance.

The ideal candidate is organized, comfortable in a fast-paced environment, and capable of licensing for state requirements while contributing to a

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced environment

Customer service experience

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

I opened my agency in 2016 and currently lead a team of three. Before becoming a State Farm agent, I worked as a teacher and later in college recruiting. Those experiences strengthened my passion for helping others and building meaningful relationships. I'm also a third-generation State Farm agent and a graduate of Eastern Michigan University.

Serving the community is one of my greatest passions. I'm a Community Cabinet Ambassador, support the Community Cabinet Food Pantry, serve on the Child Advocacy Board, and am involved with both the Alma Action Committee and the Downtown Development Committee. I love giving back to the community that has supported my agency.

Our agency offers health benefits, licensing reimbursement, professional development and coaching, performance bonuses, commission opportunities, growth opportunities, and a strong commitment to work-life balance. We believe in helping our team members build rewarding, long-term careers.

Our culture is family-oriented and built on honesty and integrity. I'm looking for someone who brings positive energy, thinks critically, is dependable, and is passionate about providing outstanding customer service. If you're looking for a supportive team where you can grow and make an impact, we'd love to meet you.

Location Address

Alma, MI 48801

At Katie Tobias - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.