Insurance Customer Experience Specialist – Flexible Growth

Mattflinn; Redmond (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

A leading insurance agency in Redmond, Washington, is seeking a Customer Service Representative. In this role, you will deliver exceptional customer experiences, assist with policy changes, process claims, and ensure accurate records are maintained. Ideal candidates possess strong communication skills and a detail-oriented mindset, with previous customer service experience being a plus. Join a dynamic team that celebrates growth and collaboration, while providing valuable benefits like a Simple IRA and flexible schedules.

Qualifications

• Excellent communication and interpersonal skills.
• Must be detail-oriented and able to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

A leading insurance agency in Redmond, Washington, is seeking a Customer Service Representative. In this role, you will deliver exceptional customer experiences, assist with policy changes, process claims, and ensure accurate records are maintained. Ideal candidates possess strong communication skills and a detail-oriented mindset, with previous customer service experience being a plus. Join a dynamic team that celebrates growth and collaboration, while providing valuable benefits like a Simple IRA and flexible schedules.