An insurance agency in Richland, WA is seeking a Customer Service Representative to enhance customer experiences and support agency growth. This full-time position involves answering inquiries, assisting with policy changes, and processing claims. Candidates should possess strong communication skills, attention to detail, and may benefit from previous customer service experience. A competitive salary ranging from $15.00 to $20.00 per hour is offered along with opportunities for internal growth.
Qualifications
Previous customer service experience preferred.
Bilingual Spanish preferred.
Responsibilities
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Skills
Communication and interpersonal skills
Detail-oriented
Multitasking
Bilingual Spanish
Job description
An insurance agency in Richland, WA is seeking a Customer Service Representative to enhance customer experiences and support agency growth. This full-time position involves answering inquiries, assisting with policy changes, and processing claims. Candidates should possess strong communication skills, attention to detail, and may benefit from previous customer service experience. A competitive salary ranging from $15.00 to $20.00 per hour is offered along with opportunities for internal growth.