Insurance Customer Experience Specialist

Ryan Guinn - State Farm Insurance Agent; New Fairfield (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Advancement opportunities

Paid time off

Signing bonus

Job summary

Ryan Guinn State Farm Agency in Connecticut seeks a customer service representative to deliver exceptional client support and help grow the agency. You will assist clients with policy information, changes, and claims while ensuring accuracy in every interaction.

The role emphasizes communication, empathy, and teamwork, with opportunities for advancement and a supportive environment that values community engagement and dependable service.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented

Multitasking

Job description

Ryan Guinn State Farm Agency in Connecticut seeks a customer service representative to deliver exceptional client support and help grow the agency. You will assist clients with policy information, changes, and claims while ensuring accuracy in every interaction.

The role emphasizes communication, empathy, and teamwork, with opportunities for advancement and a supportive environment that values community engagement and dependable service.