Insurance Customer Care Specialist — Growth & Perks

Ryan Bonner - State Farm Agent; Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Bonner - State Farm Agency in Las Vegas is looking for a customer service representative to deliver exceptional service, address policy questions, and assist with changes and claims processing. You will support a collaborative team and help community members with their insurance needs.

The role emphasizes accuracy, payment handling, and appointment setting, with growth opportunities for driven, sales-minded individuals.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.
• NV Property and Casualty License preferred, must be obtained within 30 days of hire.
• Bilingual in Spanish.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Handling customer payments in person and over the phone
• Setting appointments
• Other duties as needed

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual - Spanish

Job description

Ryan Bonner - State Farm Agency in Las Vegas is looking for a customer service representative to deliver exceptional service, address policy questions, and assist with changes and claims processing. You will support a collaborative team and help community members with their insurance needs.

The role emphasizes accuracy, payment handling, and appointment setting, with growth opportunities for driven, sales-minded individuals.