Insurance Customer Care Specialist - Growth & Rewards

Ryan Jones - State Farm Agent; Midlothian (VA); On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Opportunity for advancement

Paid time off

Job summary

Ryan Jones - State Farm Agent in Midlothian, VA is seeking a Customer Service Representative to deliver exceptional experiences, handle inquiries, assist with policy changes, and coordinate with the team to support community needs.

This full-time role offers performance-based bonuses, advancement opportunities, paid time off, and other benefits. The position requires outbound calling and the ability to make recommendations for additional services.

Qualifications

• Strong communication and interpersonal skills are required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Ability to make strong recommendations for additional services.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Pivot to find additional sales opportunities.

Skills

Communication

Interpersonal skills

Multitasking

Customer service experience

Job description

Ryan Jones - State Farm Agent in Midlothian, VA is seeking a Customer Service Representative to deliver exceptional experiences, handle inquiries, assist with policy changes, and coordinate with the team to support community needs.

This full-time role offers performance-based bonuses, advancement opportunities, paid time off, and other benefits. The position requires outbound calling and the ability to make recommendations for additional services.