Insurance Customer Experience Specialist

Jeff Flaig - State Farm Insurance Agent; Chippewa Falls (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Free food & snacks

Paid time off

Training & development

Job summary

Jeff Flaig - State Farm Agent is seeking a Customer Service Representative to join the team in Wisconsin. You will deliver exceptional customer experiences, handle inquiries, and coordinate with agency staff to support community members.

Responsibilities include handling policy changes, claims processing, and maintaining accurate customer records. This role emphasizes customer focus, reliability, and potential internal growth within the agency.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Jeff Flaig - State Farm Agent is seeking a Customer Service Representative to join the team in Wisconsin. You will deliver exceptional customer experiences, handle inquiries, and coordinate with agency staff to support community members.

Responsibilities include handling policy changes, claims processing, and maintaining accurate customer records. This role emphasizes customer focus, reliability, and potential internal growth within the agency.