Insurance Customer Experience Specialist

Zach Hasselbring - State Farm Agent; Barrington (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Zach Hasselbring - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support a growing insurance agency. This role requires a customer-focused and empathetic team member who enjoys resolving inquiries and coordinating with agency teams.

The ideal candidate will be detail-oriented and possess strong communication skills, with opportunities for career advancement through commitment and performance. Join our team and help us better serve our community!

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and capable of multitasking.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Zach Hasselbring - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support a growing insurance agency. This role requires a customer-focused and empathetic team member who enjoys resolving inquiries and coordinating with agency teams.

The ideal candidate will be detail-oriented and possess strong communication skills, with opportunities for career advancement through commitment and performance. Join our team and help us better serve our community!