Insurance Customer Care Specialist with Bonus & PTO

Angie Witherby - State Farm Agent; Richmond (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Life Insurance

Bonus based on performance

Paid time off

Job summary

Angie Witherby - State Farm Agent is seeking a friendly Customer Service Representative to help customers with questions, policy details, and service requests. You will build relationships, listen actively, and coordinate with team members to deliver exceptional experiences.

Responsibilities include answering inquiries, maintaining accurate records, and following up with customers to ensure satisfaction in a welcoming, community-focused environment. Previous customer service experience preferred.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Job description

Angie Witherby - State Farm Agent is seeking a friendly Customer Service Representative to help customers with questions, policy details, and service requests. You will build relationships, listen actively, and coordinate with team members to deliver exceptional experiences.

Responsibilities include answering inquiries, maintaining accurate records, and following up with customers to ensure satisfaction in a welcoming, community-focused environment. Previous customer service experience preferred.