Customer Service Representative - State Farm Agent Team Member

Angie Witherby - State Farm Agent; Richmond (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Life Insurance

Bonus based on performance

Paid time off

Job summary

Angie Witherby - State Farm Agent is seeking a friendly Customer Service Representative to help customers with questions, policy details, and service requests. You will build relationships, listen actively, and coordinate with team members to deliver exceptional experiences.

Responsibilities include answering inquiries, maintaining accurate records, and following up with customers to ensure satisfaction in a welcoming, community-focused environment. Previous customer service experience preferred.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Job description

Benefits:

• Life Insurance
• Bonus based on performance
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Angie Witherby - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.