Customer Service Specialist — Growth, Bonuses & PTO

Howie Wehmeyer - State Farm Agent; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health stipend

Bonus based on performance

Competitive salary

Paid time off

Opportunity for advancement

Training & development

Job summary

Howie Wehmeyer - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, handling inquiries, policy updates, and claims with accuracy. You will collaborate with the team to support the community and drive agency growth.

The role emphasizes empathy, attention to detail, and the ability to manage multiple tasks while maintaining high service standards. Advancement opportunities are anticipated for driven candidates.

Qualifications

• Strong communication with customers.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Howie Wehmeyer - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, handling inquiries, policy updates, and claims with accuracy. You will collaborate with the team to support the community and drive agency growth.

The role emphasizes empathy, attention to detail, and the ability to manage multiple tasks while maintaining high service standards. Advancement opportunities are anticipated for driven candidates.