Insurance Customer Care Specialist

State Farm; Missouri; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Job summary

Meagan Wade State Farm is seeking a Customer Service Representative to deliver exceptional service to policyholders and community members. You will handle inquiries, assist with policy updates, and coordinate with the agency team to ensure customer satisfaction.

The role emphasizes detail orientation, empathy, and strong communication, with growth opportunities for motivated individuals committed to customer success.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask across multiple inquiries.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Meagan Wade State Farm is seeking a Customer Service Representative to deliver exceptional service to policyholders and community members. You will handle inquiries, assist with policy updates, and coordinate with the agency team to ensure customer satisfaction.

The role emphasizes detail orientation, empathy, and strong communication, with growth opportunities for motivated individuals committed to customer success.