Insurance Customer Care Specialist — Service & Claims

Chadfromsf; Danville (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Job summary

CHAD JACOBSON - State Farm Agent in Danville, IL is seeking a Customer Service Representative to provide exceptional client experiences and support the growth of the agency. You will handle inquiries, assist with policy changes, and coordinate with the team to meet community needs.

The role emphasizes customer focus, empathy, and potential growth opportunities for sales-minded candidates within a State Farm agency framework.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

CHAD JACOBSON - State Farm Agent in Danville, IL is seeking a Customer Service Representative to provide exceptional client experiences and support the growth of the agency. You will handle inquiries, assist with policy changes, and coordinate with the team to meet community needs.

The role emphasizes customer focus, empathy, and potential growth opportunities for sales-minded candidates within a State Farm agency framework.