Customer Service Representative - State Farm Agent Team Member CHAD JACOBSON STATE FARM AGENCY - DANVILLE

Chadfromsf; Danville (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Job summary

CHAD JACOBSON - State Farm Agent in Danville, IL is seeking a Customer Service Representative to provide exceptional client experiences and support the growth of the agency. You will handle inquiries, assist with policy changes, and coordinate with the team to meet community needs.

The role emphasizes customer focus, empathy, and potential growth opportunities for sales-minded candidates within a State Farm agency framework.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in CHAD JACOBSON STATE FARM AGENCY - DANVILLE

• Paid time off
• 401(k) matching

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with CHAD JACOBSON - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.