Insurance Customer Experience Specialist

Chadcruse; Moline (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chadcruse is seeking a Customer Service Representative - State Farm Agent Team Member in Moline, Illinois. This role focuses on generating exceptional customer experiences and addressing inquiries while supporting the growth of a successful insurance agency.

The ideal candidate will excel in customer service, attention to detail, and will enjoy opportunities for internal advancement. Responsibilities include responding to inquiries, managing policy changes, and processing claims.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Chadcruse is seeking a Customer Service Representative - State Farm Agent Team Member in Moline, Illinois. This role focuses on generating exceptional customer experiences and addressing inquiries while supporting the growth of a successful insurance agency.

The ideal candidate will excel in customer service, attention to detail, and will enjoy opportunities for internal advancement. Responsibilities include responding to inquiries, managing policy changes, and processing claims.