Customer Service Pro | Growth, Benefits & Flexible Schedule

Smyerinsurance; Charleston (WV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Dental insurance

Flexible schedule

Training & development

Job summary

A local insurance agency in Charleston seeks a Customer Service Representative to provide exceptional customer experiences. In this full-time position, you will assist clients with policy inquiries, updates, and claims while maintaining records of customer interactions. The ideal candidate will have strong communication and multitasking skills, and previous experience in customer service is preferred. This supportive team environment offers competitive pay and benefits, alongside opportunities for professional growth.

Qualifications

• Proven communication and interpersonal skills essential for customer interaction.
• Detail-oriented mindset with ability to manage multiple tasks efficiently.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

A local insurance agency in Charleston seeks a Customer Service Representative to provide exceptional customer experiences. In this full-time position, you will assist clients with policy inquiries, updates, and claims while maintaining records of customer interactions. The ideal candidate will have strong communication and multitasking skills, and previous experience in customer service is preferred. This supportive team environment offers competitive pay and benefits, alongside opportunities for professional growth.