Insurance Customer Care Specialist — Career Growth

Bello Insurance Group Inc.; Pearland (TX); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

PTO

Health Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Bonus Opportunities

Licensing Assistance

Holidays Off

Paid Holidays

Professional Development

Mentorship

Continuing Education Opportunities

Ongoing Training Seminars

Performance Bonuses

Team Building Activities

Equipment Provided

Office Snacks and Coffee

Wellness Benefits

Personal Workspace

Job summary

Bello Insurance Group Inc. is seeking an Insurance Customer Service Rep to assist customers with policy questions, payments, changes, documents, and other insurance needs.

You will spend your days talking with customers, handling service requests, and working with a team that values dependable service. The position offers growth opportunities with hands-on training, licensing assistance, and continuing education to advance within the agency.

Qualifications

• Excellent customer service and communication skills.
• Strong work ethic and dependability.
• Willingness to take initiative and learn.

Responsibilities

• Assist customers with policy questions, changes, payments, and service needs.
• Handle incoming calls, emails, and customer requests.
• Review customer needs and identify additional coverage opportunities.
• Process policy changes, quotes, documents, and service transactions.
• Build strong customer relationships through dependable, knowledgeable service.
• Follow up on outstanding requests and customer needs.
• Support the agency team with daily operations.

Skills

Excellent customer service

Strong communication

Team-oriented

Organizational skills

Willingness to learn

Tools

MS Office (Word, Excel, Outlook)

Job description

Bello Insurance Group Inc. is seeking an Insurance Customer Service Rep to assist customers with policy questions, payments, changes, documents, and other insurance needs.

You will spend your days talking with customers, handling service requests, and working with a team that values dependable service. The position offers growth opportunities with hands-on training, licensing assistance, and continuing education to advance within the agency.