Insurance & Benefits Support Specialist

Mindlance; Savannah (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A national recruiting firm in Savannah is seeking a skilled customer support representative to assist with inquiries related to insurance benefits and claims. In this role, you will handle customer questions via phone and email, document interactions accurately, and maintain positive relationships with clients. The ideal candidate should enjoy problem-solving and have a keen understanding of customer service dynamics. This position offers the opportunity to contribute to a supportive team environment.

Responsibilities

• Respond to customer questions regarding insurance benefits and claims.
• Operate a PC to document information and activities.
• Develop positive customer relations and coordinate requests.
• Research and analyze data for operational challenges.
• Make follow-up calls to address customer questions.

Job description

A national recruiting firm in Savannah is seeking a skilled customer support representative to assist with inquiries related to insurance benefits and claims. In this role, you will handle customer questions via phone and email, document interactions accurately, and maintain positive relationships with clients. The ideal candidate should enjoy problem-solving and have a keen understanding of customer service dynamics. This position offers the opportunity to contribute to a supportive team environment.