Insurance Customer Experience Specialist

Donna Young - State Farm Agent; Arnold (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Donna Young State Farm agency in Arnold, MO is seeking a customer service representative to deliver exceptional experiences and support community members with insurance needs.

You will answer inquiries, provide policy information, assist with changes, process claims, and maintain accurate records while coordinating with team members.

The role offers opportunities for advancement, training and development, and includes benefits like 401(k) matching and paid time off.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented

Multitasking

Job description

Donna Young State Farm agency in Arnold, MO is seeking a customer service representative to deliver exceptional experiences and support community members with insurance needs.

You will answer inquiries, provide policy information, assist with changes, process claims, and maintain accurate records while coordinating with team members.

The role offers opportunities for advancement, training and development, and includes benefits like 401(k) matching and paid time off.