Insurance Customer Care Specialist

Dorrit Emerich - State Farm Agent; Coopersburg (Lehigh County); On-site; USD 32,000 - 42,000; Full time

Job summary

Dorrit Emerich - State Farm Agent is seeking a friendly Customer Service Representative to join the local insurance team in Lehigh County. You will handle customer inquiries, build relationships, and support daily office operations to help grow the agency's client base.

The role emphasizes strong communication, attention to detail, and a customer-first mindset, with opportunities to grow within the community-focused agency.

Qualifications

• Dedicated to customer service.
• Excellent written and verbal communication.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Attention to detail

Experience preferred

Job description

Dorrit Emerich - State Farm Agent is seeking a friendly Customer Service Representative to join the local insurance team in Lehigh County. You will handle customer inquiries, build relationships, and support daily office operations to help grow the agency's client base.

The role emphasizes strong communication, attention to detail, and a customer-first mindset, with opportunities to grow within the community-focused agency.